19 Eleven Jeweller's Care Plan

• Professional Clean + Inspection
  Ultrasonic clean, polish, and a full inspection to keep every detail tight and every setting secure.
• Refinish + Polish
  We restore your metal’s texture and sheen — from mirror finish to brushed matte — back to its signature look.
• Shape Restoration
  Re-form rings or solid bangles that took a few knocks — back to a perfect round.
• Rhodium Re-Plate (Yearly)
  For white gold or rhodium-coated areas, one re-plate per year to keep that crisp, bright finish.

• Ring Resize (Once Per Year)
  Within standard limits; some intricate styles excluded.
• Stone Tightening + Resetting
  Secure or reset your existing stones to keep every setting locked.
• Claw + Prong Maintenance
  Re-tip claws to protect your stones (major rebuilds not included).
• Chain + Bracelet Work
  Solder breaks, tighten/repair clasps, and shorten lengths (lengthening not included).
• Pendant Bail Repair
  Repair worn or thinned bails so your pendant sits secure.
• Earring Adjustments
  Replace or re-thread posts and butterflies; straighten or realign fittings for a clean, balanced fit.

Event lined up and want your piece looking fresh? Send it back — as often as you like. We’ll clean, polish, and refinish, then get it straight back to you ASAP.

Shipping   You cover the shipping to us — we cover it on the way back. Fair and simple.

• 1-Year Plan $75
• 3-Year Plan $150